Mayflower Policy

Warranty Policy:

All Mayflower machines come with 1 Year Warranty.

Warranty covers parts only. No labor cost and shipping included.

Plastic parts are not covering under 1 year warraty.

Mayflower will not be liable for any personal injuries/ death or lost of property from the use of the products.

 

Shipping Policy:

Orders are shipped within 1 business day. Please allow 1~7 business days transit time for delivery. All Mayflower shipments come with tracking number. Customers could track shipment through carrier website.

Extra charge will be applied for Residential delivery, Farmland, and Construction Site. and lift gate service.

Free local terminal pick up. Trucking company local terminal pick up is available for the buyers as well. There is no additional charge for the local terminal pick up.

 

Payment Policy:

Immediate payment upon checkout is expected in order for timely processing & shipment. PayPal will allow you to pay by credit card, debit card, eCheck, bank transfer and other methods. Check with PayPal for details.

 

Return Policy:

Mayflower wants to provide the best purchasing experience to our customers.

To ensure customer’s satifsfaction, we will accept your returns. However, customer is responsible for total return shipping cost to our Los Angeles warehouse and 25% restocking fee will be charged from refund. Returns/Refunds are not accepted on used product. Returns must be made within 14 days of receiving date. The returning equipments have to be in new condition, which means it has to be in the original package, un-installed and comes back with all the spares parts and manuals.

We check all Mayflower machines before we ship out. If you receive the product and it seems to be damaged, please take photos and contact us before driver leaves. The shipping company will be responsible for all returning cost after investigation.